Unable to update or add characters

i just get this new page ‘https://www.warcraftlogs.com/?access_failed=true’ and no other message

i am unable to update any wow characters, i have tried removing and pairing my battletag a few times with no such luck.

please advise, thanks

Don’t do it from a language-specific subdomain (like fr.warcraftlogs.com or de.warcraftlogs.com).

Make sure you gave permission to WCL to see your characters back when you originally linked. If you didn’t, you need to go to your battle.net pages, revoke WCL’s permissions, and do the process again.