This is an old bug, but I cant

I’m having this issue. I know this is something old and at the thread created in 2020, looks like there’s no solution for that. Recently created my account and synced it to Battle.net, but my character still can’t be tracked. The error msg is this one:

This character is untrackable and will break if you ever choose to rename this character or transfer it to another realm. Go to the Interface → Social panel in-game and make sure Display Only Character Achievements To Others is unchecked.

I have unchecked the social settings as described, but the error persists. Any of you guys could help me solve this?

If following those steps didn’t fix the issue for you, send mail to support@warcraftlogs.com and our team can take a closer look. Make sure to include user info and character info!