Hello,
I’ve had this issue for a while now. I have checked other forum posts that have mentioned it, and the solution has been delete the ELS directory - %AppData%\Adobe AIR\ELS directory however these were around 6 years ago. It’s basically showing the loading wheel when opening the application, both the standalone and the companion app.
However I do not have this folder, I don’t have Adobe Air and I’ve tried looking through all the folders. I’m running Windows 11.
Any suggestions?