Unable to log in through app


#1

I can’t log in to upload my log file through app. Tried to reinstall AdobeAir and uploader, but nothing changed. Who knows what can be wrong?


#2

What error do you get?


#4

App don’t show me any error. I just press “log in” and see this


#5

Delete your %AppData%\Adobe AIR\ELS subdirectory.


#6

Thank you :grinning:


#7

Same issue after update. I am on a Mac.06


#8

where can u find this to delete it?


#9

three week no response, new air update, fix is still not there. I can no longer upload or use logs because of this. getting a little frustrated as a patron that i can’t use it, gonna give it a few more days then cancel…