"This character no longer exists"

Hello, I recently transfered my mage, Brelshar (EU) Shattered Hand > Chrommagus. I would have liked to have pulled all my data with me and having transfered realms in the past this seemed to be done automatically, as is the case with Raider.io (thankfully). However I can’t even see an option to merge the “characters”, which is slightly annoying. Can someone please help?

You can see my “old” character here even;


Please send mail to support@warcraftlogs.com with this information.

Have done so, thanks.

Any chance of an update? I know you guys are busy right now, more curious than anything else.

Thanks again.

Thanks, great job!