ERROR: Incorrect password


#1

Why I can’t log in to the Warcraft log Uploaderv1.214. I keep putting my e-mail and same password I use for this anyway and still not being able to log. I may be doing something wrong?

Can you please e-mail me instructions if need it to log back in?

Thanks
Art


#2

What error are you seeing?


#4

Email looks correct. You’re sure you are using the correct password? You should use that same password to log in to the site in your Web browser.


#5

Hello

Yes, I’m using the same password I use for the site and I just change it and reset it just to see if it works and keep doing the same.

Anyway possible you can set a password , tested to see if it works and send it to me?

Thanks

Dio


#6

Can you log in using the AIR uploader?


#7

Hello, I’m sorry but I’m very frustrated ATM. I been trying to log and I can’t. I type my e-mail correctly () I have another e-mail that I used also and try with both and nada. I got prompted when I click on forgot password to enter my old password and I can get it. I been contributed with you guys for your good work, and I can use your Warcraftlogs.

I haven’t use that in many months because of that, I posted for help before and I got no response. Yesterday I did got your reply for first time and I have done everything and download Air, try to log with it also , I had use my old e-mailt, used FB etc etc .

I can’t log on the warcraftlogs , but I can log on the Patreons web site. I don’t want to cancel the account, but what good this do me if I can’t even use it?
From the day that I became a contributor for this project, I been unable to use the Warcraft logs because of the same reason, just check the history on my posts.
I changed my passwords, e-mails, logged in with FB on this and the Patreons site etc, and still have the same problem. I don’t know what else to do. I DL the Adobe Air, the other and the other etc…did everything by the book and I bet that it’s some simple things that we are overlooking perhaps?

Anyway thanks

Sorry for the inconvenient

Dio


#8

Can’t you just reset your password? I’m not understanding what the issue is. While logged out of the Web site go to

https://www.warcraftlogs.com/password/reset

Enter your email address and then you will get a reset email and you can log in with that reset password and then change it to something else.


#9

OMG, this was a pain. I thank you for your time and help…very much. I found out that my Kaspersky anti virus was causing a glitch when I put the new password and that was the problem. I finally got it to work and thanks to the link you send me too, mine was somehow corrupted and I have to reinstall everything and pause the antivirus.

Short story

I got it to work

Thanks again, you are awesome.

Dio


#10

Hello there

I just want to let you know that I did change the password and I can now log but…Artano does not exist anymore and every time I open my C log, Artano name is there. Cancelli (Proudmoore) is my character now. It used to be Artano, but I transfer server and had to change name. I can log now, but my logs are not being loaded and I’m wonder if the reason is because it is under Artano.

Thanks