Character not showing up neither in guild nor server rankings


My guild transfered from EU-Elune (alliance) to EU-Ysondre (horde) a couple of weeks ago. Since then I noticed that rankings have been inconsistent for at least my character (was “Kaëlie” and is now Kaelie) and a guildmate’s (was “Xhyn” and is now “Vhyn”) rankings on our guild page and server page. All stars seems fine though.

this fight for example:
guild rankings where I don’t show up:
server rankings:

Is there something I can do to fix it ?

Thanks for your hard work

You only show up in server ranks if your best score was earned on that server.