No dead character exists with that name/realm

[howleehigh]

Hi,I changed my character name,but all the logs got reset and didn’t transfer over to my new name.
How can I solve this problem? For example, to prove that my old character is dead

new name:
https://www.warcraftlogs.com/character/tw/日落沼澤/eso

old name:
https://www.warcraftlogs.com/character/tw/日落沼澤/迪喵

[Muimehorp]

I just fixed this and I think it was by pressing ‘update’ on the old character page