Can't Claim/Import Character: No character data found

I’ve put in the code to the character profile description, and when I try to import from my character url, it gives me the error of “No character data found.”

I also tried uploading a link to someone else’s character just to see if it would give me a different error, but I got the same thing. I’m not sure if browser is an issue, but I’ve tried in on Edge and Firefox.

This is the error I’m getting.

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xivapi is down due to issues at their server hosting location. It may be a few days before it comes back online, so you will just have to wait for that.