Logs not transferring over and new logs not being ranked!

hey guys, yesterday i transfered to horde from alliance and none of my logs transfered over on the site even after updating my toons a couple time and then i logged on horde side and some went thru but now the new log isnt going in anyone can let me know how to transfer logs over & also have my new logs show ?
this one one im trying to get ranked and its not showing up

my toon is relaxnerdlul -area52 horde it was relaxnerdlol - kel’thuzad alliance