Log is uploaded but It can't renew

my Character nickname is “Faithless” in Kr Azshara horde.

But I don’t know what happened, but my logs are not being updated at all.

This is just what the site says. [The rankings for this character have been hidden by the owner.]

log is still uploaded(check this website:https://www.warcraftlogs.com/reports/b2ZwcVzvypgxPDk7)

please. Please update my logs. One of these keeps me from entering the other.