Entire FC moved to a new one in-game.. made new FC on FFLogs but character list won't update

FF Logs
1

Hi,

I’m an FC leader. We all moved to a brand-new FC (same name though) in the game. On FFLogs, I clicked on “leave guild” and created a new one. I went to the Characters tab and clicked on the “Click here to import this guild’s member information.” When I did that, I got the error message:

Unhandled Exception

Message:

Undefined variable: server_name
Location:

/var/app/current/application/controllers/base.php on line 2631

It looks like some of my past runs no longer have an FC associated with my character. How do I fix this, and how can I update the character list in our brand new FC?

Character: Emi Rii
Server: Excalibur
Free Company: pulse (name of old one), pulse fc (name of new one)

Thanks in advance!

2

It’s possible that the HTML code on Lodestone has changed. If that’s the case, a code fix will be required on my end, and I won’t be back from vacation until July 21.

3

Hi Kihra!

I’m still having issues updating our FC info. I went to import guild character info and got this message:

An error occurred fetching the guild data. Make sure your guild name exactly matches the guild name used in-game.

I then went to change our FC info but got this error message:

What’s the best way to resolve this?

Thanks! -Emi

4

Also, I tried to change our guild name on FFlogs and got this error:

Unhandled Exception

Message:

Undefined variable: region_id
Location:

/var/app/current/laravel/view.php(354) : eval()'d code on line 67
5

Pulse already exists with you as the primary uploader. Not sure why you have split your reports across two Pulse guilds.

6

Something strange happened when we all left the old FC to join a new one (for real estate reasons), after we swapped FC’s in-game I refreshed the character list on FFLogs and it only showed the new owner of the one we moved away from, which is why I created a new guild on FFLogs. Apologies for the long-winded story.

Is the best way to resolve this to reclaim the old FC on FFLogs?