Enable Auto Rename/Transfer

I recently transferred servers, but noticed my logs didn’t transfer characters. When checking my character page it shows that:
Auto Rename/Transfer:
Disabled
Is there a way to enable it or get this fixed?
Old: https://www.warcraftlogs.com/rankings/character/16173461/latest
New: https://www.warcraftlogs.com/rankings/character/33007355/latest