Activate auto rename/transfer

Says that my character Orbyboi-khadgar doesnt have auto rename/transfer active.
Is there a way to fix this ?
bilde

Make sure to uncheck Interface -> Social -> Only Show Character Achievements to Others in-game.

I also had this problem. I unchecked the “Only Show Character Achievements to Others” and now it gives me the option but trying to manually find dead characters yields nothing. Is there a way to manually add characters with the 8-digit code in their character rankings page URL?