Company not updated since 1970?

Me and my FC have been trying to get our FC updated on FFlogs for a while now. However whenever we try to “import character info” it says “in queue” forever and it never actually updates. If the page refreshes it will be the blue update link again.

Send help!

Make sure the FC name matches the in-game name exactly. You can send mail to if you need additional help.

you know. I might be stupid.
in my defense the company name is “Big Pump Inc.” and it was spelled “Big Pump Inc”