Character not showing up in rankings and not searchable aswell

I have a strange problem, my character, when logged, does not show up in the rankings of said log while all other characters do end up in the rankings. Example:

You can see my character in the actual log as a healer (Nonki) but when you go to rankings, it’s gone. Also my character is not searchable from the search bar.I have tried syncing with aswell, it for some reason just doesn’t find my character. My character is however perfectly searchable on the WoW armory:

I’m very confused as to why this is happening, anyone able to help?