Character not showing any logs

hey folks.

my girlfriends Holy Paladin Velavea-BlackmooreEU doesnt show any logs at all for months now.
she doesnt have an account on warcraftlogs so she cant hide them.
i did many logs myself the last couple of months and all characters show just fine, aside from hers.
if i check some of my older logs shes listed inside the logs themselves if i go through my warlocks Hyprox-BlackmooreEU logs but nothing on her Paladin.
Her other Accounts do log just fine tho.

Can someone help me out here?

Send mail to with this information.Thanks.

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