All horde characters not appearing in list of characters after name change

Warcraft Logs
1

I recently changed my character’s name to ÐëäthWälkër (https://www.warcraftlogs.com/character/us/area-52/Ðëäthwälkër) and since then, all my horde characters have disappeared from my account on warcraft logs.

https://www.warcraftlogs.com/reports/7yg4mCYv2J6bDWRL

This is the last report he is visible on, which I logged myself. I raided the other night with some friends who were logging and they said they couldn’t even see my name on the logs, but I showed up WoWAnalyzer just fine.

The only character appearing in my settings is my alliance paladin.

Any help would be appreciated.

2

Please send mail to support@warcraftlogs.com with this information. There was a bug with the use of Blizzard’s new API that has since been fixed, so you may want to try updating again first.

3

I did. No response. @Kihra

4

Support takes a few days. The site has 400,000 daily users. Can’t expect an instant response. :slight_smile:

Also, did you try updating again? As mentioned, there was a bug that got fixed.

5

@Kihra oh I totally get it! I’m not mad. This time I did get a support ticket confirmation though, so that’s a start.

I did update, link, unlink, log in, out, etc. I tried every which way on my own. But thank you for the help!

6

@Kihra it unfortunately wasn’t tickled. I guess we wait for support!

7

@Kihra can we unmess this up soon?

https://www.warcraftlogs.com/reports/v8xj9yaL4GZzNqfw/#fight=last&view=rankings

I don’t even appear on that log. And it’s hurting me bad.

8

2560×1400 237 KB

So last night I changed another characters name, and now they appear! @Kihra . But my main still isn’t there.

9

Whats your main’s name and server?