Act loading up incorrectly


My issue is that when i try to upload my logs from ACT through FFlogs, it’s uploading like 2K less than what people are genuinely hitting. Myself, i have been hitting 12K or better, yet when i load the parse logs up, it only shows me between 9.8-10.7. My partners are also being loaded as less than what’s hitting. Is there an option I’m missing? I don’t know why it’s loading like this. I’ve compared with many other people and i see that other people’s parses are higher values than myself (only by a few 100). What should i do? Is there a specific setting that ACT shoyld be set up as so it’s reading correctly? Any advice would be greatly appreciated, thank you very much