Logs not showing in personal and public profile

1

Hello, I’m Korean WoW player.

https://ko.warcraftlogs.com/character/kr/아즈샤라/여자이화생

-> This is my public record. It cannot be shown. I don’t know the reason why this problem occur after I changed my character’s nick name.

https://ko.warcraftlogs.com/character/id/41968240

-> This is my private record. Before I sent E-mail to support team, I can see my private record. After getting response from your team, private record was deleted.

로그 4
로그 41920×1040 734 KB

로그 5
로그 51920×1040 552 KB

First pic is yesterday’s record before I got response
Second pic is today’s record after I got response.

Please solve this serious problem.

2

There is a global recrawl happening of Nyalotha reports to fix Drestagath and Nzoth, so give it some time.