# Warcraftloader update error

**URL:** <https://forums.combatlogforums.com/t/warcraftloader-update-error/3520>\
**Category:** Warcraft Logs\
**Created:** [June 15, 2017, 10:01pm UTC](https://forums.combatlogforums.com/t/warcraftloader-update-error/3520 "2017-06-15T22:01:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Plant](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@Plant](https://forums.combatlogforums.com/u/Plant)\
**Post date:** [June 15, 2017, 10:01pm UTC](https://forums.combatlogforums.com/t/warcraftloader-update-error/3520/1 "2017-06-15T22:01:45Z")

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On trying to login tells me update needed clicked allow - clicked yes to confirm goes through the motions then fails saying try again or contact developer if it is persistent - well it’s persistant - no error codes or anything to pass on

Plant

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [June 15, 2017, 10:29pm UTC](https://forums.combatlogforums.com/t/warcraftloader-update-error/3520/2 "2017-06-15T22:29:35Z")

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Can you give me the exact error message? Thanks.

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**Author:** ![Plant](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@Plant](https://forums.combatlogforums.com/u/Plant)\
**Post date:** [June 15, 2017, 11:17pm UTC](https://forums.combatlogforums.com/t/warcraftloader-update-error/3520/3 "2017-06-15T23:17:20Z")

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This is all that comes up

An error occurred while updating the application. Try updating it  
again. If the problem persists, contact the application author.

no codes or anything

Is there anywhere else i could look for more info for you?

Plant  
Quoting Kihra [combatlogforums@discoursemail.com](mailto:combatlogforums@discoursemail.com):

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [June 16, 2017, 12:16am UTC](https://forums.combatlogforums.com/t/warcraftloader-update-error/3520/4 "2017-06-16T00:16:24Z")

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> [@\[Win10\] FF Logs Uploader can not be installed (Err: 5100)](http://forums.combatlogforums.com/t/win10-ff-logs-uploader-can-not-be-installed-err-5100/1232/5):
>
> Oh great. That’s a problem since the anniversary edition. Cause I can’t start the .air as administrator. Normaly it should work (and it worked right before the anniversary edition)… Now it works! Here is how I did it (Maybe there were other possibilities, but that’s the fastest one I’ve found?): Open your console (cmd) as admin. Type: net user administrator /active:yes Switch to the “new” administrator user. Install fflogs.air Sign out the admin user, switch back to your “right one”. Enj…

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**Author:** ![Plant](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@Plant](https://forums.combatlogforums.com/u/Plant)\
**Post date:** [June 16, 2017, 3:11pm UTC](https://forums.combatlogforums.com/t/warcraftloader-update-error/3520/5 "2017-06-16T15:11:53Z")

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Tried the suggested new admin route and sadly no go - tried updating  
using warcraftlogs to push the instal and also ran the  
warcraftlogs.air to imstall all with the same response as yesterday

Plant  
Quoting Kihra [combatlogforums@discoursemail.com](mailto:combatlogforums@discoursemail.com):