# Warcraft Logs Login problem

**URL:** <https://forums.combatlogforums.com/t/warcraft-logs-login-problem/6647>\
**Category:** Warcraft Logs\
**Created:** [July 4, 2018, 4:33pm UTC](https://forums.combatlogforums.com/t/warcraft-logs-login-problem/6647 "2018-07-04T16:33:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Seloun](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@Seloun](https://forums.combatlogforums.com/u/Seloun)\
**Post date:** [July 4, 2018, 4:33pm UTC](https://forums.combatlogforums.com/t/warcraft-logs-login-problem/6647/1 "2018-07-04T16:33:20Z")

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Hello,

I just downloaded Warcraft Logs Uploader, impossible to login. I get this message :  
Error: Error occurred trying to log in!

I tried to uninstall/install AIR and warcraft logs uploader. I also tried to delete ELS directory but I still have the same problem.

Thank you for your help.

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [July 4, 2018, 5:32pm UTC](https://forums.combatlogforums.com/t/warcraft-logs-login-problem/6647/2 "2018-07-04T17:32:29Z")

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Change your password. Forgot Password link is at the bottom of the login page on the site.