# Unable to install fflogs uploader

**URL:** <https://forums.combatlogforums.com/t/unable-to-install-fflogs-uploader/8364>\
**Category:** FF Logs\
**Created:** [August 22, 2019, 7:27am UTC](https://forums.combatlogforums.com/t/unable-to-install-fflogs-uploader/8364 "2019-08-22T07:27:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gary13931](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/gary13931/32/1203_2.png) [@gary13931](https://forums.combatlogforums.com/u/gary13931)\
**Post date:** [August 22, 2019, 7:27am UTC](https://forums.combatlogforums.com/t/unable-to-install-fflogs-uploader/8364/1 "2019-08-22T07:27:36Z")

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Hey, so I’m trying to get the new Electron based fflogs uploader to install. I did have it working, and uploaded a log successfully 14 days ago. The uploader gave me issues Tuesday, so I tried to uninstall and reinstall, but it was saying it already existed. I deleted EVERYTHING fflogs related on my computer, the old adobe air based uploader, even uninstalling a stubborn 3.3.2 version using IObit Uninstaller 9.

Every time I try to install now, regardless of where I save it to, even after unblocking the program and and running as admin, I get this error and the FFLogsUploader.exe deletes itself: “Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.”

Anyone have any insight into my problem?

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [August 22, 2019, 3:51pm UTC](https://forums.combatlogforums.com/t/unable-to-install-fflogs-uploader/8364/2 "2019-08-22T15:51:50Z")

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Update your Avast/AVG.

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<div class="post-metadata">

**Author:** ![gary13931](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/gary13931/32/1203_2.png) [@gary13931](https://forums.combatlogforums.com/u/gary13931)\
**Post date:** [August 22, 2019, 4:42pm UTC](https://forums.combatlogforums.com/t/unable-to-install-fflogs-uploader/8364/3 "2019-08-22T16:42:43Z")

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So AVG was up to date Tuesday when I checked, but I updated it today. Still no luck.

But I did get it to work! In looking for some way “pause” AVG, I added the place I downloaded the install .exe to and then the program file folder to avg’s exceptions list. That let the installer actually make the proper .exe, so I guess AVG was preventing that, hence why all the shortcuts never worked and I got that error from Windows.