# Unable to import characters to Warcraftlogs

**URL:** <https://forums.combatlogforums.com/t/unable-to-import-characters-to-warcraftlogs/3114>\
**Category:** Warcraft Logs\
**Created:** [April 9, 2017, 9:30pm UTC](https://forums.combatlogforums.com/t/unable-to-import-characters-to-warcraftlogs/3114 "2017-04-09T21:30:49Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Elianos](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@Elianos](https://forums.combatlogforums.com/u/Elianos)\
**Post date:** [April 9, 2017, 9:30pm UTC](https://forums.combatlogforums.com/t/unable-to-import-characters-to-warcraftlogs/3114/1 "2017-04-09T21:30:49Z")

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Hello,  
when i try to import my characters or guilds to my warcraftlogs account, i get redirceted to this site:  
[https://www.warcraftlogs.com/?access\_failed=true](https://www.warcraftlogs.com/?access_failed=true)

when i click the import button the site refreshes but nothing happens.  
In my settings the right battlenet account with my id is connected so what is wrong here?