# Problems with log

**URL:** <https://forums.combatlogforums.com/t/problems-with-log/1130>\
**Category:** Warcraft Logs\
**Created:** [September 26, 2016, 9:24pm UTC](https://forums.combatlogforums.com/t/problems-with-log/1130 "2016-09-26T21:24:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Gvenni](https://avatars.discourse-cdn.com/v4/letter/g/d6d6ee/32.png) [@Gvenni](https://forums.combatlogforums.com/u/Gvenni)\
**Post date:** [September 26, 2016, 9:24pm UTC](https://forums.combatlogforums.com/t/problems-with-log/1130/1 "2016-09-26T21:24:57Z")

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Hey guys. At first - thank you for your job with warcraftlogs.  
We have a problem with this log: [https://www.warcraftlogs.com/reports/Qy2RP4B8JfnLbqTC](https://www.warcraftlogs.com/reports/Qy2RP4B8JfnLbqTC).  
In some reasons results of this log are “invisible” - this results don’t participate in any rankings (world or our realm rankings) and don’t participate in “All star” statistic. Could you fix this issue?  
Thank you.

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [September 26, 2016, 9:48pm UTC](https://forums.combatlogforums.com/t/problems-with-log/1130/2 "2016-09-26T21:48:43Z")

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You logged without Advanced Combat Logging enabled. You need to enable that in order to rank. You can do so in the Network pane of System preferences.

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**Author:** ![Gvenni](https://avatars.discourse-cdn.com/v4/letter/g/d6d6ee/32.png) [@Gvenni](https://forums.combatlogforums.com/u/Gvenni)\
**Post date:** [September 26, 2016, 10:27pm UTC](https://forums.combatlogforums.com/t/problems-with-log/1130/3 "2016-09-26T22:27:28Z")

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So now is no way to repair this log?

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [September 27, 2016, 12:36am UTC](https://forums.combatlogforums.com/t/problems-with-log/1130/4 "2016-09-27T00:36:16Z")

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Nope. It has inaccurate information and is missing gear/talents/item level info.

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**Author:** ![Gvenni](https://avatars.discourse-cdn.com/v4/letter/g/d6d6ee/32.png) [@Gvenni](https://forums.combatlogforums.com/u/Gvenni)\
**Post date:** [September 27, 2016, 6:01am UTC](https://forums.combatlogforums.com/t/problems-with-log/1130/5 "2016-09-27T06:01:09Z")

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Ok. Thank you