# My character wont upload and i cant claim it

**URL:** <https://forums.combatlogforums.com/t/my-character-wont-upload-and-i-cant-claim-it/16361>\
**Category:** Warcraft Logs\
**Created:** [January 23, 2026, 12:19pm UTC](https://forums.combatlogforums.com/t/my-character-wont-upload-and-i-cant-claim-it/16361 "2026-01-23T12:19:50Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Skidakid](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@Skidakid](https://forums.combatlogforums.com/u/Skidakid)\
**Post date:** [January 23, 2026, 12:19pm UTC](https://forums.combatlogforums.com/t/my-character-wont-upload-and-i-cant-claim-it/16361/1 "2026-01-23T12:19:50Z")

</div>

I live logged my AQ20, wont let me claim log, i also UPLOADED the log, and still cant claim character. How do i fix this?

---

<div class="post-metadata">

**Author:** ![Azrael](https://avatars.discourse-cdn.com/v4/letter/a/f6c823/32.png) [@Azrael](https://forums.combatlogforums.com/u/Azrael)\
**Post date:** [January 24, 2026, 3:05am UTC](https://forums.combatlogforums.com/t/my-character-wont-upload-and-i-cant-claim-it/16361/2 "2026-01-24T03:05:09Z")

</div>

Hello,

Send a ticket to [support.classic@warcraftlogs.com](mailto:support.classic@warcraftlogs.com). With the report’s link and your character’s name and server an in-game picture of the character and your username in WCL.

Thank you,

Azrael.