# Maybe a stupid question but **URL:** \ **Category:** FF Logs\ **Created:** [August 5, 2023, 11:41pm UTC](https://forums.combatlogforums.com/t/maybe-a-stupid-question-but/14393 "2023-08-05T23:41:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ely](https://avatars.discourse-cdn.com/v4/letter/e/87869e/32.png) [@ely](https://forums.combatlogforums.com/u/ely)\ **Post date:** [August 5, 2023, 11:41pm UTC](https://forums.combatlogforums.com/t/maybe-a-stupid-question-but/14393/1 "2023-08-05T23:41:14Z")
hello ;D i added my character on [fflogs.com](http://fflogs.com) it all worked and under profile i can see the character. and all the stats are correct when i change class it works. so in the web browser all is fine. but when i open ff companion and go under character there it has no character. it says your account has no claimed characters. when i click claim characters it opens the browser where i see my character that i added. pretty weird. so i removed him and added again 2 times did not change. when i start logs… they have no data. but are shown under my profile. what does work is to search my character in fflog companion. and it finds him it still thinks my acc has no claimed character anyway ---
**Author:** ![Vel](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/vel/32/1896_2.png) [@Vel](https://forums.combatlogforums.com/u/Vel)\ **Post date:** [August 6, 2023, 3:51pm UTC](https://forums.combatlogforums.com/t/maybe-a-stupid-question-but/14393/2 "2023-08-06T15:51:30Z")
Hey there! Have you tried logging out and back in on the app? ---
**Author:** ![ely](https://avatars.discourse-cdn.com/v4/letter/e/87869e/32.png) [@ely](https://forums.combatlogforums.com/u/ely)\ **Post date:** [August 6, 2023, 9:46pm UTC](https://forums.combatlogforums.com/t/maybe-a-stupid-question-but/14393/3 "2023-08-06T21:46:32Z")
yes i did. just to be sure i tried it again ;D