# Logs won't upload - stuck on "Scanning" **URL:** \ **Category:** Warcraft Logs\ **Created:** [February 17, 2024, 5:43am UTC](https://forums.combatlogforums.com/t/logs-wont-upload-stuck-on-scanning/15311 "2024-02-17T05:43:28Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Dharkuul](https://avatars.discourse-cdn.com/v4/letter/d/ba8739/32.png) [@Dharkuul](https://forums.combatlogforums.com/u/Dharkuul)\ **Post date:** [February 17, 2024, 5:43am UTC](https://forums.combatlogforums.com/t/logs-wont-upload-stuck-on-scanning/15311/1 "2024-02-17T05:43:28Z")
![Logs Stuck](https://canada1.discourse-cdn.com/flex029/uploads/combatlogforums/original/2X/a/a9ecdfd7ba5ba9c4628a1b332a2967219ffbb0d4.jpeg) Logs won’t upload. Sticks immediately at "Scanning Combat Log (0%). “Cancel” is unresponsive. Been uploading successfully for years, including three days ago. This has happened a few times before as well. Edit: hour or so later they are uploading again. ---
**Author:** ![Azrael](https://avatars.discourse-cdn.com/v4/letter/a/f6c823/32.png) [@Azrael](https://forums.combatlogforums.com/u/Azrael)\ **Post date:** [February 17, 2024, 7:13am UTC](https://forums.combatlogforums.com/t/logs-wont-upload-stuck-on-scanning/15311/2 "2024-02-17T07:13:50Z")
Heya! I saw your ticket as well, I’ll talk to you through there to help you troubleshoot this issue. Have a great weekend! Az ---
**Author:** ![Moobus](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/moobus/32/2312_2.png) [@Moobus](https://forums.combatlogforums.com/u/Moobus)\ **Post date:** [February 29, 2024, 10:51pm UTC](https://forums.combatlogforums.com/t/logs-wont-upload-stuck-on-scanning/15311/3 "2024-02-29T22:51:36Z")
I’m getting the same issue what is the solution? ---
**Author:** ![Azrael](https://avatars.discourse-cdn.com/v4/letter/a/f6c823/32.png) [@Azrael](https://forums.combatlogforums.com/u/Azrael)\ **Post date:** [March 4, 2024, 5:12am UTC](https://forums.combatlogforums.com/t/logs-wont-upload-stuck-on-scanning/15311/4 "2024-03-04T05:12:01Z")
Send us a ticket at [support@warcraftlogs.com](mailto:support@warcraftlogs.com) so I can help you. Just in case our engineers need to see it as well please! Thank you, Azrael.