# Issue importing character

**URL:** <https://forums.combatlogforums.com/t/issue-importing-character/7575>\
**Category:** FF Logs\
**Created:** [January 8, 2019, 3:15pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575 "2019-01-08T15:15:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mmuoio](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@mmuoio](https://forums.combatlogforums.com/u/mmuoio)\
**Post date:** [January 8, 2019, 3:15pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575/1 "2019-01-08T15:15:06Z")

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I just signed up for FFLogs and I’m trying to import my character. I copied the code to my Lodestone profile but I keep getting this error:

The server for this character could not be found in our database. Let us know on the forums!

My guess is that I don’t have any logs for that character uploaded yet so it can’t find me, but I’m not really sure and I haven’t had a chance to create some logs (tried real quick in a trial but something was being wonky and it wasn’t uploading any data). Any help? Thanks!

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [January 8, 2019, 9:20pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575/2 "2019-01-08T21:20:06Z")

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Thanks for the bug report. As of 4.5, Lodestone actually changed their page format, so I’ll have to investigate what changed and update the scraper to do the right thing.

ACT is still broken anyway, so you can’t upload anything yet until 4.5 support is added there, so sit tight.

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**Author:** ![mmuoio](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@mmuoio](https://forums.combatlogforums.com/u/mmuoio)\
**Post date:** [January 8, 2019, 9:22pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575/3 "2019-01-08T21:22:47Z")

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Thanks for the reply. I had a feeling that might have been the case. I’m still new to the game, does ACT generally update quickly or should I expect it to take a while?

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [January 8, 2019, 11:19pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575/4 "2019-01-08T23:19:22Z")

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This issue should be fixed.

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**Author:** ![mmuoio](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@mmuoio](https://forums.combatlogforums.com/u/mmuoio)\
**Post date:** [January 9, 2019, 2:33pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575/5 "2019-01-09T14:33:05Z")

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Unfortunately I’m still getting the same error.

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**Author:** ![mmuoio](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@mmuoio](https://forums.combatlogforums.com/u/mmuoio)\
**Post date:** [January 10, 2019, 3:20pm UTC](https://forums.combatlogforums.com/t/issue-importing-character/7575/6 "2019-01-10T15:20:51Z")

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I uploaded a log and now it’s able to find my characters.