# "Installer file is damaged"

**URL:** <https://forums.combatlogforums.com/t/installer-file-is-damaged/6946>\
**Category:** Warcraft Logs\
**Created:** [September 11, 2018, 8:38pm UTC](https://forums.combatlogforums.com/t/installer-file-is-damaged/6946 "2018-09-11T20:38:10Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![megaoka](https://avatars.discourse-cdn.com/v4/letter/m/bb73d2/32.png) [@megaoka](https://forums.combatlogforums.com/u/megaoka)\
**Post date:** [September 11, 2018, 10:30pm UTC](https://forums.combatlogforums.com/t/installer-file-is-damaged/6946/7 "2018-09-11T22:30:22Z")

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I am getting this issue as well.

Upon viewing the logs, I see this message:  
[2018-09-11:15:21:59] Package signature validation failed  
[2018-09-11:15:21:59] Got an unexpected fatal error while unpackaging: [ErrorEvent type=“error” bubbles=false cancelable=false eventPhase=2 text=“invalid package signature” errorID=5022]  
[2018-09-11:15:22:05] Application Installer end with exit code 7

Edit: My issue is with the fflogs, not the wow logs.

Edit: I tried the solution here: [[Win10] FF Logs Uploader can not be installed (Err: 5100)](https://forums.combatlogforums.com/t/win10-ff-logs-uploader-can-not-be-installed-err-5100/1232/4) and it did not work.

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