# Help with install

**URL:** <https://forums.combatlogforums.com/t/help-with-install/10905>\
**Category:** General\
**Created:** [December 19, 2020, 2:00am UTC](https://forums.combatlogforums.com/t/help-with-install/10905 "2020-12-19T02:00:40Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://forums.combatlogforums.com/u/Strat)\
**Post date:** [December 19, 2020, 2:00am UTC](https://forums.combatlogforums.com/t/help-with-install/10905/1 "2020-12-19T02:00:40Z")

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When I tried to reinstall the log uploader I get a message saying. "There is already a Per-user installation at C:users\user\appdata\local\programs\warcraft logs uploader will reinstall/upgrade.  
Well, that file isn’t there. There are no files about warcraft uploader there. When I try to run the install for myself only or for all users I get a message that the install was aborted and the setup was not completed successfully. I would appreciate any more information you have on this issue.