# FF Logs Uploader Error **URL:** \ **Category:** FF Logs\ **Created:** [July 1, 2018, 4:34pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619 "2018-07-01T16:34:16Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![LinkSenpai](https://avatars.discourse-cdn.com/v4/letter/l/c6cbf5/32.png) [@LinkSenpai](https://forums.combatlogforums.com/u/LinkSenpai)\ **Post date:** [July 1, 2018, 4:34pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/1 "2018-07-01T16:34:16Z")
Hello i need your help, This day i have a problem with fflog uploader: ![FFLOG](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex029/uploads/combatlogforums/original/1X/4d1ba8aea1fe47fcda0220f41f542f4907da0ce2.jpg) I tried to uninstal and reinstal him, i checked if i have a good version with adobe air etc, tried to launch him without and with the administrator permission, but nothing works. i don’t have a problem for connect me on the site internet and check my log. If you have a solution i take it ^^ Thank you for your help. ---
**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\ **Post date:** [July 1, 2018, 6:46pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/2 "2018-07-01T18:46:14Z")
Delete cookies in Internet Explorer. ---
**Author:** ![LinkSenpai](https://avatars.discourse-cdn.com/v4/letter/l/c6cbf5/32.png) [@LinkSenpai](https://forums.combatlogforums.com/u/LinkSenpai)\ **Post date:** [July 1, 2018, 7:18pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/3 "2018-07-01T19:18:53Z")
I just tried but it does not works, thanks anyway. ---
**Author:** ![vortentus](https://avatars.discourse-cdn.com/v4/letter/v/c0e974/32.png) [@vortentus](https://forums.combatlogforums.com/u/vortentus)\ **Post date:** [July 4, 2018, 3:47pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/4 "2018-07-04T15:47:20Z")
I’ve been having the same problem for about 2 days or so. I’ve also tried deleting the %AppData%\Adobe AIR\ELS folder but no luck so far. Any ideas? ---
**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\ **Post date:** [July 4, 2018, 4:16pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/5 "2018-07-04T16:16:05Z")
Reset your password and pick a new one. ---
**Author:** ![vortentus](https://avatars.discourse-cdn.com/v4/letter/v/c0e974/32.png) [@vortentus](https://forums.combatlogforums.com/u/vortentus)\ **Post date:** [July 4, 2018, 4:22pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/6 "2018-07-04T16:22:26Z")
Yay! It worked! I think my old password was too short. Thank you! ---
**Author:** ![LinkSenpai](https://avatars.discourse-cdn.com/v4/letter/l/c6cbf5/32.png) [@LinkSenpai](https://forums.combatlogforums.com/u/LinkSenpai)\ **Post date:** [July 4, 2018, 8:12pm UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/7 "2018-07-04T20:12:47Z")
Same for me ty Kihra !!! \<3 ---
**Author:** ![Mefliposola](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@Mefliposola](https://forums.combatlogforums.com/u/Mefliposola)\ **Post date:** [July 5, 2018, 1:08am UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/8 "2018-07-05T01:08:31Z")
Same problem, im try both solution and nothing, i can log with other new account, but i can log with my account in 2 windows 10 ---
**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\ **Post date:** [July 5, 2018, 3:06am UTC](https://forums.combatlogforums.com/t/ff-logs-uploader-error/6619/9 "2018-07-05T03:06:12Z")
Reset your password.