# FF Logs Installation Error# 0 **URL:** https://forums.combatlogforums.com/t/ff-logs-installation-error-0/3621 **Category:** FF Logs **Created:** [June 29, 2017, 5:30am UTC](https://forums.combatlogforums.com/t/ff-logs-installation-error-0/3621 "2017-06-29T05:30:01Z") **Posts on this page:** 1 **Showing post:** 5
### Author: ![dgant](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@dgant](https://forums.combatlogforums.com/u/dgant) #### Post date: [July 20, 2017, 11:24am UTC](https://forums.combatlogforums.com/t/ff-logs-installation-error-0/3621/5 "2017-07-20T11:24:44Z")
UPDATE WITH FIX: After failing to reinstall the update I checked the event viewer for the exact system error message. My error code was System Error 1612 which is a problem with the MSI installer package. [https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed](https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed) Download the Uninstall Trroubleshooter from the ms support link above and run it to uninstall FFlogs from the registry. Then simply download the latest version of FFlogs and install it through Adobe Air like normal. FFlogs uploader now works perfectly for me, hope my solution helps. --- _[View the full topic](https://forums.combatlogforums.com/t/ff-logs-installation-error-0/3621)._