# Failed to parse the update descriptor file\[Help\]

**URL:** <https://forums.combatlogforums.com/t/failed-to-parse-the-update-descriptor-file-help/2210>\
**Category:** Warcraft Logs\
**Created:** [December 31, 2016, 5:36am UTC](https://forums.combatlogforums.com/t/failed-to-parse-the-update-descriptor-file-help/2210 "2016-12-31T05:36:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![leemon820](https://avatars.discourse-cdn.com/v4/letter/l/aeb1de/32.png) [@leemon820](https://forums.combatlogforums.com/u/leemon820)\
**Post date:** [December 31, 2016, 5:36am UTC](https://forums.combatlogforums.com/t/failed-to-parse-the-update-descriptor-file-help/2210/1 "2016-12-31T05:36:07Z")

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Getting this message all the time,infinite loading after, no matter what login i write.Reinstalling doesn’t help,dunno what tot do. Tried to remove the EMS folder,didn’t help  
 ![](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex029/uploads/combatlogforums/original/1X/d90264d303adb272a2a87a3d2f3c4fd14fa7194a.jpg)

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [December 31, 2016, 5:49am UTC](https://forums.combatlogforums.com/t/failed-to-parse-the-update-descriptor-file-help/2210/2 "2016-12-31T05:49:56Z")

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Make sure your computer’s system clock isn’t messed up and set to some date in the future.

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**Author:** ![leemon820](https://avatars.discourse-cdn.com/v4/letter/l/aeb1de/32.png) [@leemon820](https://forums.combatlogforums.com/u/leemon820)\
**Post date:** [December 31, 2016, 5:51am UTC](https://forums.combatlogforums.com/t/failed-to-parse-the-update-descriptor-file-help/2210/3 "2016-12-31T05:51:45Z")

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Clock is ok also,tried putting it on month earlier,same problem

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**Author:** ![Lundin](https://avatars.discourse-cdn.com/v4/letter/l/dfb087/32.png) [@Lundin](https://forums.combatlogforums.com/u/Lundin)\
**Post date:** [February 11, 2017, 6:58pm UTC](https://forums.combatlogforums.com/t/failed-to-parse-the-update-descriptor-file-help/2210/4 "2017-02-11T18:58:02Z")

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Same thing here,clock is correct, tried to delete AIR in appdata, reinstalled both things. What to do? 😕  
 ![](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex029/uploads/combatlogforums/original/1X/cbed81753f7e2125cba46c90b0bc2b9683a43fe5.png)