# Can't log in to Warcraft Logs Uploader client

**URL:** <https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223>\
**Category:** Warcraft Logs\
**Created:** [January 2, 2017, 10:27pm UTC](https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223 "2017-01-02T22:27:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jplayer01](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@jplayer01](https://forums.combatlogforums.com/u/jplayer01)\
**Post date:** [January 2, 2017, 10:27pm UTC](https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223/1 "2017-01-02T22:27:28Z")

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I can’t log in. If I press the “Log In” button, it just shows the spinning circle animation and nothing seems to happen.

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**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [January 2, 2017, 10:55pm UTC](https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223/2 "2017-01-02T22:55:44Z")

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Delete your %AppData% ELS directory under Adobe AIR.

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**Author:** ![jplayer01](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@jplayer01](https://forums.combatlogforums.com/u/jplayer01)\
**Post date:** [January 2, 2017, 11:33pm UTC](https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223/3 "2017-01-02T23:33:44Z")

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That worked, thanks.

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**Author:** ![Maximos](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/maximos/32/415_2.png) [@Maximos](https://forums.combatlogforums.com/u/Maximos)\
**Post date:** [February 5, 2017, 10:54am UTC](https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223/4 "2017-02-05T10:54:13Z")

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Can you help me step-by-step how i can find the file and wich exact file im supposed to delete my friend? I use windows 10! Thank you and i m lookinf forward for your reply. 🙂

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**Author:** ![charmlock](https://avatars.discourse-cdn.com/v4/letter/c/db5fbb/32.png) [@charmlock](https://forums.combatlogforums.com/u/charmlock)\
**Post date:** [April 20, 2017, 10:10am UTC](https://forums.combatlogforums.com/t/cant-log-in-to-warcraft-logs-uploader-client/2223/5 "2017-04-20T10:10:15Z")

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@Maximos did u solve it? I have the same problem but deleting ELS folder didnt help.
