# Battle Net account already in use

**URL:** <https://forums.combatlogforums.com/t/battle-net-account-already-in-use/1463>\
**Category:** General\
**Created:** [October 19, 2016, 11:42am UTC](https://forums.combatlogforums.com/t/battle-net-account-already-in-use/1463 "2016-10-19T11:42:13Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Motaro](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@Motaro](https://forums.combatlogforums.com/u/Motaro)\
**Post date:** [October 19, 2016, 11:42am UTC](https://forums.combatlogforums.com/t/battle-net-account-already-in-use/1463/1 "2016-10-19T11:42:13Z")

</div>

Hi,

I have a new account on warcraft logs and unable to update my character due to " the battlenet account is already in use "

My old account that i haven’t used for awhile is registered with an email address i no longer have access to…

I want to view my guilds logs

Can someone please help

Motaro

---

<div class="post-metadata">

**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [October 19, 2016, 2:08pm UTC](https://forums.combatlogforums.com/t/battle-net-account-already-in-use/1463/2 "2016-10-19T14:08:38Z")

</div>

Log in to the old account and then you can change its email address to the new one.

---

<div class="post-metadata">

**Author:** ![Motaro](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@Motaro](https://forums.combatlogforums.com/u/Motaro)\
**Post date:** [October 20, 2016, 2:26am UTC](https://forums.combatlogforums.com/t/battle-net-account-already-in-use/1463/3 "2016-10-20T02:26:00Z")

</div>

Hey kihra,

I dont have access to it anymore, its been a long time i forgot the  
password to it… the problem is i dont have access to the old email which  
deems me not being able to reset my password, any ways around this?

---

<div class="post-metadata">

**Author:** ![Kihra](https://yyz1.discourse-cdn.com/flex029/user_avatar/forums.combatlogforums.com/kihra/32/1116_2.png) [@Kihra](https://forums.combatlogforums.com/u/Kihra)\
**Post date:** [October 22, 2016, 2:52pm UTC](https://forums.combatlogforums.com/t/battle-net-account-already-in-use/1463/4 "2016-10-22T14:52:28Z")

</div>

Just log in using [Battle.net](http://Battle.net) and then change the email address in settings to your new address.