# An error occurred. Status code of 403

**URL:** <https://forums.combatlogforums.com/t/an-error-occurred-status-code-of-403/16049>\
**Category:** FF Logs\
**Created:** [February 19, 2025, 1:10am UTC](https://forums.combatlogforums.com/t/an-error-occurred-status-code-of-403/16049 "2025-02-19T01:10:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![reri](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@reri](https://forums.combatlogforums.com/u/reri)\
**Post date:** [February 19, 2025, 1:10am UTC](https://forums.combatlogforums.com/t/an-error-occurred-status-code-of-403/16049/1 "2025-02-19T01:10:50Z")

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I want to import characters into fflog, but I keep getting errors.

 ![image](https://canada1.discourse-cdn.com/flex029/uploads/combatlogforums/original/2X/2/2ee86a07878aab18a1894bcd6b2d6890c5a166c5.png)

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**Author:** ![Azrael](https://avatars.discourse-cdn.com/v4/letter/a/f6c823/32.png) [@Azrael](https://forums.combatlogforums.com/u/Azrael)\
**Post date:** [February 19, 2025, 6:05am UTC](https://forums.combatlogforums.com/t/an-error-occurred-status-code-of-403/16049/2 "2025-02-19T06:05:11Z")

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Hello,

That usually means your lodestone is private, make it fully public and it’ll let you claim the character without errors then.

Hope this helps!

Azrael.